GSS Gear is committed to providing 100% customer satisfaction. If you are not satisfied with your purchase you may return most items within a 30 day period for exchange or refund. Items MUST be in new/unused condition with tags. The only exception to this rule are items that are marked as CLEARANCE. On clearance items, all sales are final and MAY NOT BE RETURNED. You must fill out a contact us form or call 877.677.4327 to have an RMA issued to you.